User experience analysis of e-TB Manager, a nationwide electronic TB recording and reporting system in Ukraine
Abstract
Ukraine has successfully implemented e-TB Manager nationwide as
its mandatory national tuberculosis registry after first
introducing it in 2009. Our objective was to perform an
end-of-programme evaluation after formal handover of the
registry administration to Ukraine's Centre for Disease Control
in 2015.
We conducted a nationwide, cross-sectional,
anonymous, 18-point user experience survey, and stratified the
registry's transaction statistics to demonstrate usability.
Contrary
to initial implementation experience, older users (aged
>50 years), often with limited or no computer proficiency
prior to using the registry, had significantly better user
experience scores for at least six of the 12 measures compared
to younger users (aged 18–29 years). Using the registry
for >3 years was associated with significantly higher scores
for having capacity, adequacy of training received and
satisfaction with the registry. Of the 5.9 million transactions
over a 4-year period, nine out of 24 oblasts (regions) and Kiev
city accounted for 62.5% of all transactions, and corresponded
to 59% of Ukraine's tuberculosis burden. There were 437 unique
active users in 486 rayons (districts) of Ukraine, demonstrating
extensive reach.
Our key findings complement the
World Health Organization and European Respiratory Society's
agenda for action on digital health to help implement the End TB
Strategy.
To read the full survey, click
here.
Source:
ERJ Open Research
